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Privacy Policy

Bibek Tours and Travels
(Effective from May 2025)

At Bibek Tours and Travels, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, store, and protect the personal information you share with us when booking our services or visiting our website.

1. Information We Collect

We collect the following types of personal information for booking and operational purposes:

  • Personal Identification: Name, age, gender, nationality

  • Contact Information: Mobile number, email address, residential address

  • Identity Documents: Aadhar Card, Voter ID, Passport, Birth Certificate (for permit or immigration purposes)

  • Payment Information: UPI ID, transaction details (no storage of credit/debit card details)

  • Travel Preferences: Destination, travel dates, group size, accommodation preference

  • Website Data: IP address, browser type, device information, and interaction data (when visiting our website)

2. How We Use Your Information

Your information is collected and used only for legitimate travel-related purposes, including:

  • Booking and confirming travel packages

  • Processing permits for restricted regions (e.g., Sikkim, Bhutan)

  • Providing customer service and support

  • Issuing invoices and managing payments

  • Sharing information with hotels, transport providers, or government authorities when required

  • Sending updates, reminders, and promotional offers (you can opt out anytime)

3. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties.

However, we may share information with the following, strictly for tour operations:

  • Transport vendors, hotel partners, local guides

  • Government bodies or immigration offices for permits and regulations

  • Legal authorities if required by law

All third parties we work with are expected to maintain confidentiality and data protection standards.

4. Data Security

We take appropriate measures to safeguard your personal data, including:

  • Secure data storage

  • Password-protected systems and encrypted communications

  • Access controls for internal staff

  • Regular updates and monitoring for any vulnerabilities

However, no online platform can guarantee 100% security, and users are advised to exercise caution while sharing sensitive information.

5. Cookies & Website Tracking

Our website may use cookies to improve user experience and understand browsing behavior. These may collect non-personal data such as:

  • Time spent on site

  • Pages visited

  • Referring URLs

You can disable cookies through your browser settings.

6. Your Rights

As a user, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of incorrect or outdated information

  • Withdraw consent for marketing communications

  • Raise concerns about how your data is handled

To exercise your rights, contact us at contact@bibektoursandtravels.com.

7. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in legal, regulatory, or operational requirements. The latest version will always be available on our website.

8. Contact Us

For any queries regarding this Privacy Policy or your data:

📞 +91-8436944722 |   WA    +91-8918433177

📧 contact@bibektoursandtravels.com
🌐bibektoursandtravels.com